Data management policy

Data created or connected when you run KOB for a room: guest-facing hours and reviews, Talk messages and approvals, house rules, invoice photos, weather city, website URL, email brief address, and status of free or partner integrations.

The restaurant (or group) remains the owner of its operational and guest-facing content. KOB processes that data to prepare jobs and wait for your approval. We do not claim ownership of your menu, listing, or guest reviews.

• Account and workspace data on secured hosting with access controls
• Kitchen uploads (for example delivery notes) only when you send them
• Encryption in transit; backups for continuity and dispute handling
• Staff access limited to support and fulfilment you request

• Free tools (public Google watch, website URL, weather, invoice photo, email brief) only use what you turn on
• Paid partners (till, bookings, WhatsApp Business, delivery) only when you connect them later — under their terms
• We do not replace your till or publish hours without your yes

Drafts stay in Holding until you approve or leave them. The truth log records jobs you approved. We do not invent savings figures or claim work went live without your action.

We keep workspace data while the account is active and for a reasonable period after for backups and legal needs. You may request export or deletion of restaurant data by emailing hello@trykob.com. Some records may remain where law requires.

If you run more than one room, keep house rules and connections accurate per location. Group admins are responsible for who can approve public changes at each site.

If we become aware of a security incident affecting your restaurant data, we will notify you as required by law and take steps to contain it.

We may update this policy. The date above will change when we do.

hello@trykob.com